Last Updated: May 2024
This Privacy Policy explains how Bluewater Dental collects, uses, stores, and protects your personal information when you visit and interact with our website.
Our website is provided for informational and educational purposes and may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any external sites you visit.
We may collect the following personal information through forms on our website:
First and last name
Email address
Phone number
This information is collected solely for purposes such as:
Scheduling appointments
Responding to enquiries and contact requests
Providing customer support
If you subscribe to our newsletter, blog, or marketing communications, we may send you:
Practice updates
Newsletters
Announcements
Promotional offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
If you receive text messages from us, you may opt out at any time by replying STOP to any message.
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Date and time of access
We may collect information regarding:
Pages visited
Links clicked
Time spent on pages
Website interactions
We may also collect information about email opens and link clicks to improve communication effectiveness and service delivery.
We use the information we collect to:
Provide requested services
Schedule and manage appointments
Respond to enquiries
Improve website functionality and user experience
Send communications you have requested or consented to receive
Comply with legal obligations
We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.
We may disclose personal information only when:
Required by law
Responding to valid legal requests, subpoenas, or court orders
Protecting our legal rights, property, or safety
Where permitted by law, we will attempt to notify you before disclosing your information.
Any mobile opt-in data, phone numbers, or SMS consent information collected through our website or communication channels will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
Subject to applicable laws, you may request to:
Obtain information about the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally permitted.
Lodge a complaint with the relevant privacy, consumer protection, or regulatory authority.
To exercise any of these rights, please contact us using the details provided below.
We retain personal information only for as long as necessary to:
Provide our services
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Protect our business interests
We use third-party analytics services, including Google Analytics, to better understand how visitors interact with our website.
These services may collect anonymised information such as:
Device type
Browser information
General geographic location
Website usage statistics
This information helps us improve website performance and user experience.
You can learn more about Google’s privacy practices and available opt-out options through Google’s Privacy Policy and Google Analytics Opt-Out tools.
We may also occasionally conduct surveys or research to improve our services. Participation in such activities is entirely voluntary.
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyse website traffic
Enhance user experience
Most web browsers allow you to manage cookie settings. Disabling cookies may affect certain website features and functionality.
Third-party providers may also place cookies on our website for analytics, accessibility, content delivery, video hosting, form functionality, and social media integrations.
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorised access, use, disclosure, alteration, or destruction.
Our website uses industry-standard security measures, including encryption technologies where appropriate. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Some of our service providers may operate internationally and may process or store information in countries outside your country of residence.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that information is handled in accordance with applicable privacy laws.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
Any updates will be published on this page along with the revised effective date. Continued use of our website following publication of changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Bluewater Dental
Suite H, 154–156 Pacific Highway
Tuggerah NSW 2259, Australia
Phone: (02) 4350 9333
Please note that information sent via standard email may not always be secure. If you are sending sensitive information, please contact us directly to discuss secure communication options.
